VBORef trust center
This page explains how VBORef handles visibility audits, reports, dashboard access, payments, and support. It may be updated as the service evolves.
One-time visibility setup purchases cover review, recommendations, and optimization guidance. Refund eligibility may depend on whether work has started, whether a report has been delivered, and whether the request is made within a reasonable period after purchase.
Because customer DNS and provider environments vary, VBORef does not guarantee provider approval, inbox placement, or third-party verification outcomes.
Visibility Maintenance subscriptions may be canceled before the next billing period. Canceling stops future renewal charges but does not automatically refund prior completed billing periods.
Customers can request cancellation or billing help by contacting [email protected] with the account email and payment details needed to identify the transaction. If a self-service billing portal is available for the account, customers may also cancel there.
VBORef analyzes public visibility infrastructure signals such as DNS records, provider evidence, branding readiness, and communication compatibility indicators. VBORef does not guarantee inbox placement, provider verification, Gmail approval, Outlook approval, Yahoo approval, or any specific delivery outcome.
VBORef does not access customer mailboxes, does not collect mailbox passwords, and does not modify customer DNS automatically. Customers are responsible for reviewing and applying DNS or provider changes with their own administrators or service providers.